Monday, September 11, 2006

The Sales Process - 10 important steps

Few golden words from Shannon in the sales class today.
  1. Prospecting ( Funnel approach, quota)
  2. Preapproach ( Making the sales call, sales planning, sales call objective)
  3. Reasons for planning the sales call
  4. Presentation ( Participation,Proof, Visual aids, Persuasive communication,Demonstration)
  5. Trial close
  6. Determine the objections ( Meeting them)
  7. Meet the objections (answer them)
  8. Closing the trial
  9. Closing techniques
  10. Follow up
5 objections that a customer might have
  • Product objection
  • Source objection
  • Money objection
  • Statlling objection
  • Hidden objection

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