Software Crusher



Salesforce.com offers "customer relationship management" (CRM) software that allows businesses to track and analyse all dealings with customers in real-time. It can smooth workflows, flag up problems and speed up the sales process.

Salesforce's twist: It provides its software exclusively "on demand", through a web browser over the internet. Customers don't have to worry about installing and maintaining the software, database or technical infrastructure.Itz a service instead.

So, is the growth of Salesforce.com a threat to the IT Biggies like MS and Oracle.
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